Ordering Information

Discover, MasterCard and VISA are accepted for online purchases.

Sales taxes apply to any purchase shipped within the state of Colorado.

The Denver Mainliner Store does not guarantee the availability of any item on the web site; however, we make every effort to ensure items on our web site match our current inventory.

The Denver Mainliner Store reserves the right to cancel any order for any reason.

To place an order by phone please contact 303-780-5835

Upon placing your order your will receive an order confirmation email.

Upon shipment, you will receive an email with the tracking information for your order.

Changes and cancellations can be made to orders that have been placed but have not yet been shipped.

Changes or cancellations to orders that have been shipped cannot be made and the Return Policy would apply.

Once an order has been shipped it cannot be changed or cancelled.

Orders are shipped Monday – Friday.

In most cases orders placed Monday – Friday by 2100 MDT/MST will ship the next business day.

Orders placed over the weekend or holidays will be shipped out the next business day.

Orders are shipped FedEx Standard 2-Day Service. No Saturday or Sunday delivery. No Holiday delivery.

We do not ship via Company Mail.

Please see Shipping Rate Chart for additional information

Please note we regret that we are unable to ship to the following addresses / locations:

  • PO Boxes
  • Puerto Rico, and U.S. Territories
  • Military APO / FPO Addresses
  • Canada, Mexico & International Locations

Orders placed Monday – Friday will be processed and available for pick up in many cases the same day and no later than the next business day, between the hours of 1500 – 1900.

Orders placed on Saturday and Sunday will be available for pick up on the following Monday between the hours of 1500 – 1900.

Use your billing address as the shipping address.

Select Free Curbside Pickup – Flight Training Center Location as your shipping option.

You will receive an email when your order is ready for pickup.

Pickup address: UA Flight Training Center, 7500 E 35th Ave, Denver CO 80207

Address Directions: Located South of the I-70 Quebec St Exit 278, on the southeast corner of Quebec St and E 35th Ave. Across the street from Papa John’s.

Upon arrival pull into the turnaround lot to the right of the guard shack and call 303-780-5835.

Your order will be brought out to your car and placed in your trunk.

Please have your trunk open and your ID available.

Orders not picked up within 7 business days will be cancelled and refund will be issued

Lobby pickup is available to those employees who are working or training at the Flight Training Center.

Orders placed Monday – Friday will be processed and available for pick up in many cases the same day and no later than the next business day, between the hours of 1500 – 1900.

Orders placed on Saturday and Sunday will be available for pick up on the following Monday between the hours of 1500 – 1900.

Use your billing address as the shipping address.

Select Free Curbside Pickup – Flight Training Center Location as your shipping option.

You will receive an email when your order is ready for pickup.

On-Campus pickup location is the B Lobby waiting area next to the guards desk.

Call when you arrive at the pickup location please call 303-780-5835.

Your order will be brought out to you.

Orders not picked up within 7 business days will be canceled and refund will be issued.

The Denver Mainliner accepts returns of new, unused merchandise within 30 days of purchase.

Merchandise must be in new, unused condition, returned with all accessories in original packaging including all hangtags, warranty information and instructions for use.

Defective unused merchandise must be returned within 30 days of purchase.

Used merchandise is non-refundable.

Used merchandise requiring repair (defective) must be handled through the manufacturer directly.

Monogrammed items are not returnable.

The Denver Mainliner has the right to refuse merchandise that is returned to us in used condition or merchandise received after 30 days from date of purchase.

It is the customer’s responsibility to inspect the merchandise for defects upon delivery.

For questions regarding our return policy or to initiate the return process please contact us at 303-780-5834 or email us at mainlineronline@qwestoffice.net

Upon receipt of the returnable merchandise, a refund will be issued for the purchase price of the returned item or items.

Shipping is non-refundable in most circumstances.

The customer is responsible for return shipping.

In the event you are shipped the incorrect item or your order arrived with damaged or broken merchandise, the Denver Mainliner will cover the return shipping as well as the shipping to send out the replacement items.

  • Wheel wear
  • Kick plate scratches, scuffs
  • Kick bar scratches, scuff
  • Interior/exterior stains, spills, rips or tears
  • Missing original tags
  • Missing or opened warranty information
  • Missing accessories – i.e. hooks, straps, removable compartments or dividers, garment bags, key chains, ID tags

Contact the manufacturer directly for used luggage, totes, or coolers requiring repairs due to defects in manufacturing

Luggage Works: (417) 459-4250

TravelPro International: (800) 741-7471

  • Open packaging
  • Separated cards
  • Front/back cover scuffs, scratches
  • Missing pages
  • Bent or folded pages
  • Spills, stains, or tears
  • Markings of any kind
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